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Welcome to Lou Lou Bells Bird Toys
Shipping and Delivery Policy
Lou Lou Bells Bird Toys Refund and Delivery Process
At Lou Lou Bells Bird Toys, we are committed to providing high-quality products and ensuring a smooth shopping experience for our valued customers. Please read our refund and delivery processes below to understand how we handle these aspects of our service.
Processing Time
- Order Processing: Orders are processed within 2 working days, excluding weekends and public holidays.
Delivery
- Delivery Time: The estimated delivery time is 3 to 14 days, depending on your location. A tracking number will be supplied once your order is dispatched.
- Correct Address: Please ensure that you provide the correct delivery address at the time of purchase. If an incorrect address is provided and the package is returned to us, the buyer will be responsible for the postage fee to resend the order.
Order Collection
- Collecting Your Order: You can choose to collect your order from our location at 53 Anderson Walk, Smithfield SA 5114.
- Postage Credit: If you opt to collect your order, the postage fee will be credited back to you. Please allow 3 working days for your order to be ready for collection.
If you have any further questions or require assistance, please do not hesitate to contact our customer service team. We appreciate your understanding and cooperation in ensuring a smooth transaction process.