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Welcome to Lou Lou Bells Bird Toys
Description
Enhance your bird's quality of life with this stimulating toy. Our Hanging Ring of Fun Bird Toy features a carefully curated selection of natural materials, scientifically designed to satisfy your feathered friend's innate curiosity and keep them entertained for hours on end. The vine ring is skewered with mahogany pods and wooded slats, creating an engaging and interactive toy that promotes physical activity and mental stimulation. The dangling sea grass weave rope adds a playful element, simulating natural nesting materials and encouraging natural instincts. Give your bird the gift of fun and enrichment with this top-rated Hanging Ring of Fun Bird Toy.
FAQ
Refunds and Exchanges
Q: Do you offer refunds? A: No, we do not offer refunds. However, we provide credit or exchange if an item is broken upon arrival.
Q: What should I do if I receive a broken toy? A: Notify us within 24 hours by emailing https://louloubellsbirdtoys.com.au/pages/contact with your order number and clear images of the broken item. You will need to return the item at your expense in its original packaging and condition to qualify for a credit or exchange.
Q: Can I change my mind after placing an order? A: Yes, if your order has not been dispatched, you can receive a credit or exchange. If the order has already been sent, you must return the item at your expense for a credit or exchange. The item must be in its original packaging and condition.
Delivery
Q: How long does it take to process my order? A: Orders are processed within 2 -3 working days, excluding weekends and public holidays.
Q: How long will delivery take? A: Delivery typically takes between 3 to 14 days, depending on your location. You will receive a tracking number once your order is dispatched.
Q: What happens if I provide the wrong delivery address? A: Please ensure you provide the correct delivery address. If an incorrect address is provided and the package is returned to us, you will be responsible for the postage fee to resend the order.
Damaged or Missing Items
Q: What should I do if my order is damaged or missing items? A: Email us within 24hrs of receiving your order with clear photo evidence of the damage and any information to help your case, along with your order number so we can investigate further.
Order Collection
Q: Can I collect my order? A: Yes, you can collect your order from our location at 53 Anderson Walk, Smithfield SA 5114. If you opt to collect your order, please choose this option at checkout. Allow 3 working days for your order to be ready for collection, we will notify you when its ready via email.
For any additional questions or further assistance, please feel free to contact our customer service team. We are here to help ensure you have a pleasant shopping experience with Lou Lou Bells Bird Toys.
